Service Programs

Webcon's Managed Services in Telecommunications and data communications industries describes a wide variety of services ranging from help desk support to operations management, consulting, on-site technical assistance, and even project management.

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Non Comprehensive

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On site hours Unlimited Limited With Appointment
Remote support Unlimited Limited Not Applicable
Priority on site response time 2-4 Working Hours 72 hours With Appointment
Programming Services Partial Available
2 hours call response time
Preventative maintenance Charged
Remote monitoring & alerts Charged
Virtual troubleshooting Charged
System Report Partial Available
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